Terms of service

Last updated: September 28, 2026

These Terms of Service govern your use of orinvera.com and purchases made from ORINVERA. By visiting the site or placing an order, you agree to these Terms, our Privacy Policy, Shipping Policy, and Return and Refund Policy.

1. Online store terms

You must be legally capable of entering into a purchase contract in your jurisdiction. You may not use our products or website for unlawful, fraudulent, abusive, or unauthorized purposes.

2. Product information

We aim to present product descriptions, specifications, images, colors, prices, and availability accurately. Screen settings and manufacturing updates may cause minor differences. If a material product detail changes after you order, we will contact you when reasonably possible before fulfillment.

3. Orders and acceptance

Submitting an order is an offer to purchase. We may accept, decline, or cancel an order for legitimate reasons, including suspected fraud, pricing or inventory errors, delivery restrictions, or payment failure. If we cancel a paid order, we will refund the amount charged.

4. Prices and payment

Prices are shown in the currency selected on the website. Available payment methods are displayed at checkout. You agree to provide current, complete, and accurate billing and order information. Import duties and taxes are handled as described in our Shipping Policy.

5. Shipping and delivery

Shipping destinations, costs, estimated delivery times, tracking, customs information, and delivery limitations are described in our Shipping Policy. Delivery dates are estimates and may be affected by events outside our reasonable control.

6. Returns, refunds, and cancellations

Return eligibility, return methods, responsibility for return costs, refund processing, exchanges, and cancellations are described in our Return and Refund Policy.

7. Limited warranty

Unless a product page states otherwise, ORINVERA products include a one-year limited warranty against manufacturing defects from the date of delivery. The warranty does not cover accidental damage, misuse, unauthorized modification, normal wear, or loss. Mandatory consumer rights remain unaffected.

8. Acceptable website use

You may not introduce malware, attempt unauthorized access, interfere with the website, scrape the site in violation of applicable law, impersonate another person, or use the website to infringe the rights of ORINVERA or others.

9. Intellectual property

Website content, branding, text, graphics, photographs, and design elements owned or licensed by ORINVERA are protected by applicable intellectual property laws. They may not be reproduced or commercially used without permission, except as allowed by law.

10. Third-party services and links

Our store may use or link to services operated by third parties, including payment, shipping, tracking, analytics, and social platforms. Their services are governed by their own terms and privacy practices. We are not responsible for unrelated third-party websites.

11. Accuracy and availability of the website

We may update, suspend, or discontinue website features or products. We do not guarantee that the website will always be uninterrupted or error-free, but we will take reasonable steps to maintain its security and functionality.

12. Limitation of liability

To the maximum extent permitted by applicable law, ORINVERA is not liable for indirect, incidental, special, or consequential losses arising from use of the website or products. Nothing in these Terms excludes liability that cannot legally be excluded or limits mandatory consumer protections.

13. Governing principles

These Terms are governed by laws applicable to ORINVERA's business operations, without limiting mandatory consumer protections available in the customer's country of residence. Before starting formal proceedings, please contact us so we can try to resolve the issue fairly.

14. Changes to these Terms

We may update these Terms when our services, policies, or legal obligations change. The current version and effective date will be posted on this page. Changes apply to future use and orders unless applicable law requires otherwise.

15. Contact

Questions about these Terms can be sent to support@orinvera.com.